I went in to my local Barnes & Noble the other day and found that things had changed considerably. The first thing I noticed when I walked in the front door was a huge display for their Nook book …
Why Go for Yes, When You Can Go for No?
I ran into an interesting website the other day that really challenged my way of thinking about sales. I have always believed that you need to do everything possible to assure that your customer will …
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30 Seconds To Success
I had an interesting experience the other evening that opened my eyes to short term communications. I have been part of a professional speaking program called ProSpeak with the National Speakers …
Make The Call: Customer Opportunity Cards
I had a chance to see one of America's best small business coaches, Marc LeBlanc, over the weekend. Mark runs a company called Small Business Success, which offers guidance and weekend retreats to …
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Meeting Room Powerpoint Solution
With the advent of low cost, large format, flat screen monitors, it has always been a goal of mine to see how they would work as a Powerpoint solution. I have a 23 inch widescreen that I picked up a …
Listen Up!
Listening is a skill that we develop. Done well it can increase knowledge, build relationships, and generate ideas. Done poorly it can lead to a breakdown in loyalty and respect. We are all in …