Customer Service Agony
Rosa Say over at Talking Story has a great post about customer service today. She talks about her experiences trying […]
What I Learned From Steve Pavlina
Sometimes in the course of daily living you stumble upon someone that offers really helpful advice. It may be a
Understanding People: Insights From a Wedding
I’m finally back. I’ve been on vacation for a week visiting beautiful Seattle, Washington for my daughter’s wedding. The wedding
A New Destination: Lifehut
As I was sailing around the Blog-O-Sphere this morning in my search to better understand people I noticed a blip
Understanding People: On to Ho‘ohana
As we continue our sailing trip around the blog-o-sphere we find ourselves leaving the port of “To-Done,” refreshed and organized
Understanding People: We Are All Different
One of the great truths in understanding people is that we are all different. When we set out on the
Understanding People: Customer Evangelists
Who are our customers? This is a common question among business people and a very valuable one. The answer to
Understanding People
How do you build a popular blog? What does it take to build a profitable business? How do you become
Toastmasters: A Place To Make Mistakes
No one likes to make mistakes. But they happen and they are often accompanied with pain and remorse. When they