It's Monday morning. Time to face a new week. There will be problems and there will be opportunities. New faces will appear. Old friends will call and e-mail. There will be things to buy and money to …
Listen Up!
Listening is a skill that we develop. Done well it can increase knowledge, build relationships, and generate ideas. Done poorly it can lead to a breakdown in loyalty and respect. We are all in …
Why On Earth Do I Blog?
I was tagged the other day by Liz Strauss over at Successful Blog with the question... Why on earth Do You Blog? This is an important question as I spend quite a few hours a week in the blog-o-sphere …
Great Customer Service
In my last post I talked about the problems I had at Chipotle Mexican Grill along with the inability to access their Flash based website. I just wanted to post an update and exemplify great customer …
Chipotle Restaurants and Customer Evangelism
I am a Chipotle evangelist. I love the food at these amazing Mexican restaurants. The meat is flavorful, tender, and tasty. The rice and beans are seasoned just so. And the Salsas are the best in the …
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A Passion for Writing
August has been a busy month here at Fire Up Today. It's back to school time and that brings a lot of busy work getting everything ready for a new year. I find my chunks of writing time have become …